Privacy Policy

Last Updated: July 16, 2026

This Privacy Policy describes how AktInfoTech (“we”, “our”, or “us”), operated by Abhay Kumar Tiwari from Bettiah, Bihar, India, collects, uses, stores, and protects personal information when you visit our website, contact us, or purchase our digital IT services.

1. Information We Collect

We may collect the following categories of information:

  • Identity & Contact Data: name, email address, phone number, billing address, city, state, PIN/ZIP, country.
  • Order & Transaction Data: purchased package, amount, order ID, payment status, invoice details (payment card data is handled by the payment gateway, not stored by us).
  • Communication Data: messages you send via forms, email, or phone.
  • Technical Data: IP address, browser type, device information, and cookies required for website functionality.

2. How We Use Your Information

  • To process orders and deliver digital products/services
  • To send invoices, payment confirmations, and delivery credentials
  • To provide customer support and resolve disputes/refunds
  • To comply with legal, tax, and payment-network obligations
  • To improve website security and prevent fraud

We do not sell your personal data to third parties for marketing.

3. Payments & Card Data

Online payments are processed by licensed third-party payment gateways (such as Razorpay, Cashfree, PayU, Stripe, PayPal, or similar providers enabled on our checkout). Those processors are PCI-DSS compliant. AktInfoTech does not store full credit/debit card numbers, CVV, or UPI PINs on our servers.

4. Sharing of Information

We may share limited data with:

  • Payment gateways and banks to complete transactions
  • Hosting / email service providers necessary to operate the business
  • Government or regulatory authorities when legally required

5. Cookies

We use essential cookies to enable navigation and checkout. You can control cookies through your browser settings. Disabling cookies may affect checkout functionality.

6. Data Retention

We retain order and invoice records as required for accounting, tax, and dispute resolution (typically up to 8 years under applicable Indian laws, or as otherwise required). Support communications are retained as needed to resolve your request.

7. Your Rights

Subject to applicable law (including the Information Technology Act, 2000 and related rules in India), you may request access, correction, or deletion of your personal data by emailing support@aktinfotech.com. We may retain certain records where legally required.

8. Data Security

We use reasonable administrative and technical safeguards. However, no method of transmission over the Internet is 100% secure. Please use strong passwords and keep your order emails confidential.

9. Children’s Privacy

Our services are intended for adults and businesses. We do not knowingly collect data from children under 18.

10. Contact for Privacy Requests

AktInfoTech
Near Bus Stand Road, Bettiah, West Champaran, Bihar - 845438, India
Email: support@aktinfotech.com
Phone: +91 99341 25678