Payments are securely collected through our licensed third-party payment gateway supporting cards, UPI, and global digital payment methods with PCI-DSS compliance.

Can I cancel or get a refund?

Yes. Subscriptions can be cancelled anytime with zero penalty. We offer a 7-day money-back guarantee for first-time subscribers on their first billing cycle.

Frequently Asked Questions

Q: What does AktInfoTech sell?

AktInfoTech sells digital Software-as-a-Service (SaaS) subscriptions, including Genifypro AI creation platform, Akt AI Assistant, Workflow Automation Suite, and Enterprise Developer REST APIs.

Q: Do you ship physical products?

No. All subscriptions are intangible digital software and delivered electronically via instant email credentials and API keys within 5 to 10 minutes.

Last Updated: July 16, 2026

What does AktInfoTech sell?

We sell proprietary digital software-as-a-service (SaaS) subscriptions, including AI generation tools, workflow automation, and enterprise API access. Explore our full Products Directory and Pricing overview.

What is the relationship between AKT Info Tech and Genify Pro?

Genify Pro is an AI SaaS product developed and operated by AKT Info Tech. It is our flagship conversational intelligence and image generation platform accessible at genifypro.com. Subscriptions, user provisioning, billing, and customer support are handled directly by AKT Info Tech.

Do you ship physical products?

No. All subscriptions are digital and delivered electronically (via dashboard access or secure API key generation). See our Delivery Policy.

How does billing and subscription renewal work?

Subscriptions are billed on a recurring monthly schedule starting on the day of purchase. Payments are processed securely through authorized payment gateways. Subscriptions renew automatically every month until cancelled to ensure uninterrupted access. Digital invoices are automatically sent to your email after each payment.

When will my account be activated?

Account activation and API key generation are automated and instantaneous upon successful payment confirmation. Your access credentials, workspace links, and instructions are electronically dispatched to your registered email address within 5 to 10 minutes.

How do I cancel, and am I eligible for a refund?

You can cancel your subscription at any time directly from your account dashboard or by emailing support@aktinfotech.in. Upon cancellation, your account remains fully active until the end of your current prepaid monthly cycle with no further charges. We offer a 100% 7-day money-back guarantee for first-time subscribers on their initial billing cycle. Read our full Cancellation & Refund Policy.

How do I contact support?

Email support@aktinfotech.in or call / WhatsApp +91 83758 70267 (Mon–Sat, 10 AM – 6 PM IST). Full details on our Contact Us page.

Who handles unresolved complaints?

Escalate to our Grievance Officer (Abhay Kumar Tiwari) at grievance@aktinfotech.in. See the Grievance Redressal Policy.